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Choosing health insurance can be confusing because of the dynamics within
the health care marketplace. That is why it is important to find a policy
backed by a reputable insurance company that provides quality coverage
for you, your family, or your employees. It is best to consider a health
insurance company with whom you are comfortable.
Purchasing a health insurance plan or policy mean you are buying an
insurer's promise. This promise is essentially a contract between you
and the insurer to make the payments specified in the policy if you incur
covered medical expenses.
In order to fulfill its contractual obligation, the insurance company
must be able and willing to pay the claim. Financial stability is a good
measure of an insurance company's ability to pay the claim.
The financial stability of an insurance company is a very telling indicator
of its ability to pay future claims. A.M. Best Company, Moody's Investor
Service, Duff & Phelps, and Standard & Poor's are a number of
financial publishing firms that investigate and report their findings
on the financial standing of specific insurance companies. These reports
can be expensive. However, they are often available in the reference
sections of business, public libraries, and the firm's own website. Ask
your agent for information or call or write the company's home office
and ask for a copy of its most recent annual report or a report from
a rating firm.
A good source of information is your state insurance department, because
they regulate insurers and collect information about the number of complaints
received about a particular insurance company. Local consumer groups,
newspaper columnists, and Better Business Bureaus may have additional
information.
It is important to find out if the company and agent are licensed to
do business in your state. Your state insurance department is the source
for this information. It requires the companies it licenses to file yearly
financial reports, maintain legally required reserve funds, undergo periodic
inspection audits, and comply with state laws regarding fairness.
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